testimonials
Our clients' feedback consistently highlights our professionalism, clear communication and commitment to delivering high-quality results on time and within budget. Read their testimonials below to see real examples of how we've helped organisations of all sizes overcome challenges, improve performance and achieve lasting results.
Dr Helen Church
Clincial Assistant Professor
University of Nottingham School of Medicine
The Evaluation Lab supported our analysis of a substantial qualitative interview dataset focused on a specific area of medical training pathways. Emma quickly grasped the requirements of the project and drew on her extensive experience to approach the analysis in a thorough, insightful, and collaborative manner. She was highly conscientious and took care to understand the nuances of the data, despite the subject matter being particularly specialised.
Throughout the project, Emma was an excellent communicator, providing regular updates on progress and proactively liaising with the team regarding timelines and deadlines. She also adapted to using our preferred software platform to align with the wider research team, which greatly streamlined the process.
We would welcome the opportunity to work with Emma again on future projects and would highly recommend her services to others. In fact, we have already done so with colleagues across the sector!
Claire McMaster
Head of Programmes and Operations
Working Options in Education
It’s been a real pleasure working with The Evaluation Lab. I’ve particularly valued your thoughtful, practical approach and the way you’ve made the evaluation process feel clear and manageable. You listen to the needs of an organisation and adapt your approaches to suit.
The support has helped us think more strategically and clearly about how we demonstrate our impact and strengthen our approach as an organisation in a timely manner.
I’d certainly recommend The Evaluation Lab to other organisations looking for knowledgeable, supportive and practical evaluation expertise.
Client A
Director
Third sector organisation
We've valued the thoughtful and collaborative approach The Evaluation Lab has brought to our work so far. Emma has taken time to understand our organisation, its priorities and the context in which we operate, helping us to think more clearly about how we evidence and communicate the value of our work. We look forward to building on this as the project develops.
During my time with my previous employer, colleagues and managers consistently praised my professionalism, reliability and keen attention to detail, whilst emphasising my ability to lead projects to successful completion on time and within budget. Testimonials also note my clear communication with stakeholders, collaborative approach and willingness to take responsibility, which led to measurable improvements in team efficiency and client satisfaction.
Anna Davey
Strategic Insights & Impact Manager
DANCOP
University of Derby
I have had the pleasure of working with Emma for 8 years during her time at EMWPREP, and I can’t recommend her highly enough.
Emma is a fantastic partnership manager – she has a natural ability to ensure that every partner feels fully supported and listened to, building genuine trust and collaboration across the network. Her data and evaluation expertise are second to none, and she consistently brought clarity and insight to even the most complex questions.
One of the things I valued most about Emma is her patience and approachable style – no question was ever too big or too small, and she always took the time to respond with care, understanding, and professionalism.
Emma is a true asset to any team, bringing a rare combination of technical expertise, partnership skills, and warmth.
James Elliott
Evaluation Manager
Higher Horizons
Keele University
Emma is brilliant with both process and people, with one complementing the other. Her expertise in data analysis, database management, research methods, data protection alongside her approachability, accessibility, and patience make her quite a powerful prospect for any organisation recruiting.
While her experience and knowledge in widening participation, which is how I know her, is great, I am pretty sure that she could turn her hands to any project that required good organisation skills, attention to detail, and effective stakeholder management.
Luke Gordon-Calvert
Senior School and College Outreach Officer Birmingham City University
I have worked with Emma for nearly 10 years, as one of the universities in the EMWPREP partnership she has led. She is exceptionally talented and knowledgeable within data collection, data analysis and evaluation methods. She is extremely personable, helpful, solutions-focused and reliable.
Martin Webster
Director
NEON
Emma both chaired one of NEON's working groups, and delivered training courses on evaluation for us. Her enthusiastic attitude and expertise in research and evaluation were invaluable to our organisation and I would have no hesitation in recommending her as an excellent person to work with.
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